Home United States Georgia Bank of America (with Drive-thru services)

Bank of America (with Drive-thru services)

3057 Akers Mill Rd SE, Atlanta, GA 30339, USA

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Detailed Information

Place Types Bank
Address 3057 Akers Mill Rd SE, Atlanta, GA 30339, USA
Coordinate 33.8788341,-84.4639854
Website https://locators.bankofamerica.com/ga/atlanta/financial-centers
Rating 2.8
Compound Code VGHP+GC Atlanta, GA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday Closed

Photos

Bank of America (with Drive-thru services)

Reviews

KD T (12/08/2020)

Just want to say that Jenny and Dennis did a wonderful job of taking care of my needs despite of the fact that they were overwhelmed and understaffed. The 4 stars is for their superior customer service. The company needs to do a better job of taking care of their employees and making sure that they have proper resources and wherewithal to take care of of the customers. Jenny and Dennis went beyond their duties to accommodate my needs despite me not having an appointment. Speaking of which it was impossible to get an appointment online for a simple account service. Given that we are in a pandemic BOA corporate needs to ramp up their online technology to accommodate the customer’s needs if they don’t want us going in their branches. It’s ridiculous that I can’t even book an appointment and can’t even show up at the branch to get help. When showing up at the branch only 3 bankers were available to serve their clients. This is not acceptable. I hope Brian Moynihan and BOA management take a good look at the current issue before losing a long time customer like myself.

Shawna Taylor (11/03/2020)

I don't do reviews often but I had the most AMAZING service here. I went to get a temporary card during my work lunch break and it was completely crowded. Jenny told me the wait time was over an hour but understood my urgency to get a temporary card. This was my 4th BOA branch that I'd gone to to get a card and she was so helpful and understanding of my needs. Dennis was able to help me right away and got me a temporary card! 5 stars for but Jenny and Dennis, they were both professional and helpful and I couldn't be more happy with my experience here!

Tam Williams (01/30/2021)

Tarmel Wallace was excellent and efficient. He assisted me very fast and I was on my way

Hope Solis (08/24/2020)

It is hard enough to find a Bank of America open in the city, when you find one, the line is out the door. What are they doing with all the employees that worked at the other branches that they have closed? Why don’t they bring them in to help with the mass of people trying to bank with them. I guess they laid them off. This branch was somewhat better then the others but it closed its drive up teller making it just as busy and crowded as the others. Great strategy Bank of America.... have people corralled in like cattle during a pandemic. Kuddos! Are you and Wells Fargo having a contest at who can be the WORST bank ever. I’m moving to a credit union. This is ridiculous.