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BB&T

4575 S Cobb Dr SE, Smyrna, GA 30080, USA

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Detailed Information

Place Types Bank
Address 4575 S Cobb Dr SE, Smyrna, GA 30080, USA
Coordinate 33.8428341,-84.4986276
Website http://www.bbt.com/bbtdotcom/locator/details/4575_s_cobb_dr_se_
Rating 2.2
Compound Code RGV2+4G Smyrna, GA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Stacey Green (01/04/2021)

Worst of any branch I've been to. This VP they have there (Marie Howe) has to be the rudest person I have ever encountered! I don't know if she's prejudice or just plain unhappy with her life but it makes no sense for someone that deals with the public to be so rude. I plan on writing a detailed letter to their corporate HQ regarding my experience with her first over the phone then when I went to the branch in person. AVOID THIS BRANCH IF AT ALL POSSIBLE!!

Hayley Sawyer (02/19/2020)

Unlike some of the other reviews, I had a wonderful experience. The tellers were super friendly and helpful, and I was helped immediately. No complaints at all!

Valentino Bates (10/25/2020)

Branch wasn't open to the public. Only the drive thru was open.

Krystle Ware (05/26/2020)

This bank need to close. Bad customer service and they wouldnt cash my check that had there name on it bc I dont have an account there. and claim they couldnt verify the check. But if I had an account it would've been no problem. I've never had this problem with other banks.

Lucian Carrow (06/17/2019)

I really dislike leaving negative reviews, however I have been to this bank many times and have yet to have a good customer service experience. Today I called this BB&T branch because I have to go there tomorrow and I have a temporary ID Cobb county recently changed the way their temporary drivers license look and I wanted to make certain that it would be excepted. I called them up and ask them if they were aware of the change and if they excepted paper IDs They said that they did except paper IDs but they were used to the ones that were small and looked like a regular drivers license. I told them that it had been changed and that their management needs to be up to date on it I ask if the person on the phone could tell the manager so he could look into it so I wouldn’t have to spend all day there when I go there tomorrow. Lady on the phone was extremely!! rude!!! And told me I would have to talk to the manager tomorrow. I’m sad that they weren’t responsible to keep up with the current temporary drivers license given by DDS. I would have to wait to speak to her manager tomorrow.

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