Map
Detailed Information
- Place Types Bank
- Address 5955 SE Federal Hwy, Stuart, FL 34997, USA
- Coordinate 27.1332508,-80.2052701
- Website https://locator.chase.com/fl/stuart/5955-se-federal-hwy?jp_cmp=
- Rating 2.8
- Compound Code 4QMV+8V Stuart, FL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
I have banked with chase for over 14 years and have never left a review . Today I feel the need to recognize what may be the best customer service I've ever experienced . Justin was Very down to earth and personable!
This branch has not properly trained staff when it comes to fraud or restriction on accounts. I had to wait outside for over an hour!!!! just to be told that they couldn’t help me or resolve my issue. I called chase and they were able to remove the restriction on my account. I did this under 15 minutes. All they had to do was call the person that endorsed the check! This is a very common mistake with an easy simple solution. I am extremely disappointed with the service and treatment I got from the staff.this is my first bad review and they earned it!ud83dudc4dud83cudffb
Alright I have been banking with chase for a long time. When I hear chase I think of great service, quick and fast response on any mishaps or errors wether it was mine or theirs. But never have I been more disappointed in Chase. I woke up this morning to a negative balance on my account, I look and found a check had been placed for a $1000. I try to check the app but can’t seem to look at it physically. So I call and see if they can just simply fix the problem and put my money back in my account. So long story short someone out there has check book(s) with my account number. Now every time they write a check for their bills it’ll be coming out of my account instead of theirs. It’s the weekend, I have no money and on top of that I have to wait 3-5 business. So I’m screwed thanks to chase on behalf of their mistake. Definitely going to close my account and find another bank. I don’t blame the people at this physical location, I blame chase itself for making the process harder than it should be. For anyone looking to bank with them now; my suggestion is go somewhere else for better service. Don’t go through what I’m in the process of, definitely not worth the hassle.
So after having poor hours to service their clients do to the Wuhan virus outbreak. They open on Saturday and only have two of the 3 teller lanes open. Causing a backup and car chaos. I am the eighth vehicle in line and there are two people behind me.nnGet open, get back to serving your clients quit saving money by limiting hours and laying off employees.nnBanks in general should be open from 10-7 so the working class, can get their when they get off work.
5 employees all taking, no custermers, and I was asked to come back tomorrow for a simple change. Nope
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