Map
Detailed Information
- Place Types Bank
- Address 120 Waianuenue Ave, Hilo, HI 96720, USA
- Coordinate 19.725825,-155.0884352
- Website https://www.homestreet.com/branches/hilo-branch
- Rating 3.2
- Compound Code PWG6+8J Hilo, Hawaii, United St
Openning hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
There is no question that this is the worst bank in Hilo. I absolutely despise having to do any kind of business here. Grocery stores, restaurants, bars, and other banks are open for business, yet homestreet bank keeps there doors locked. They enjoy having the power to harass their customers and use it to their full legal capabilities. The employees at homestreet bank in Hilo do not like locals and that's why I do not feel at home there, I feel home sick.
I'm new to the island and needed a local bank. This is a terrible place to bank if you have a small business. I will give you 3 reasons why I will never come back...n1. Very bad customer service, the staff here are borderline rude. Just read the other comments to see.n2. They have many fees while other banks in town welcome new business accounts for free.n3. They are uneducated on money. I know more about money than the employees here and I am NOT a banker. Try depositing money at this bank printed in the 1970's and watch how you get accused of handling counterfeit money.
Always very friendly and helpful staff.
I have been with Homestreet for over 10 years. I love my bank. I have waited for a teller once, and that was not long. All the tellers have a smile and are always happy to fill out your withdrawal or deposit slips. Last week Saturday I got a text from Homestreet saying possible fraudulent purchase at Kroger's. It asked if I was making that purchase I replied no. Someone tried to use my card number but Homestreet stopped it. Cancelled my card and rushed a new card which I got today Thursday. I walked in to get my pin and Minei was very helpful and stayed beyond closing to help me out. I highly recommend Homestreet.
Good rate on CDs. Nice employees.
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