The Stacie Mathewson Behavioral Health & Addiction Institute

This place is amazing, I would be dead if I had not gone her. The staff from the office front desk to therapist to the Doctors are all very professional, they care and they are the best Reno has to offer. They offer a variety of services I highly recommend giving them a try you have nothing to loose:)

I Totally agree with the other one star review: extremely Unprofessional,nDisrespectful, Rude, and Belittling!!! I’m 68 years old and have Never beenntreated like this in any professional service. Definitely don’t take anyone youncare about. I’m speaking about just the staff on the second floor, because unfortunately the Dr Mary H Patrick couldn’t be found I was told on thenphone. Because no one would come to help me had to call the office from the room outside of the waiting room because the door was locked to thenwaiting room.nMy appointment was at 2:30 was told this at 2:45 waited till 3 told my husband let’s go I’m done. And just as we’re reaching thenfreeway the medical assistant calls and informs me the Dr agreed to see me at 3:30 on a message because I didn’t answer my phone. I told my husband to just keep driving because I will never be returning. I hope I spared at least one person from being treated like this.nJanice

The first doctor I saw at Renown Behavioral Health was great. She listened and gave me actionable advice, demonstrating her mastery of CBT.nnThat doctor left the practice about a year ago and my experience has been pretty lacking since then. I got in with another doctor and was unimpressed with his methods. A lot of his “therapy” consisted of some form of “you should just stop worrying about that.” Anyone with an anxiety disorder like myself knows this kind of therapy is totally useless, not to mention antiquated.nnI’ve been trying to switch providers for some time now, but I don’t want to just go to the next available therapist; I want to be sure that my therapist has expertise relevant to my mental health needs. For some reason, Renown Behavioral Health requires patients to consult with the office manager in order switch to a provider with relevant expertise. I’ve been trying to get in contact with the office manager for 3 months now. She has returned my call only once, and even then said she needed research which providers would be suitable for me and then call me back. Well, I still haven’t heard from her almost a month later.nnI hope my testimonial is helpful to some of you out there. It’s extremely difficult to battle mental illness on one front and have to fight for competent mental health care on the other. It’s hard to find good therapy in Reno, and at Renown Behavioral Health, they’re no better than average.

This program changed my life! It taught me how to feel how to identify feelings and how to wanna live again. I recommend it to anybody.

Rude, disrespectful, degrading and authoritative. Do not bring your loved ones there.