Map
Detailed Information
- Place Types Hospital
- Address 235 W 6th St, Reno, NV 89503, USA
- Coordinate 39.5325166,-119.819251
- Website http://www.saintmarysreno.com/
- Rating 2.9
- Compound Code G5MJ+27 Reno, Nevada, United St
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Called weekly for MONTHS to pay a bill and they wouldn't pick up the phone. Not only that but all 3 (yes THREE) PAYMENT portals they had didn't work (I have the screenshots).nnThe ONLY department that ever picked up was a night Emergency room nurse who said he had no idea why they don't pick up. When I finally got a hold of someone to pay our bill and they said they sent it to collections. So without ever trying to call me back after numerous messages and calls they did the St. Mary's special of being lazy and just sent it off to another company.nnBut thank God for it! The person at collections was awesome and we got a payment plan set up and it won't touch our credit. I HIGHLY recommend everyone let their bills just go to collections to try and lower your bill and set up reasonable payments and friendly customer service.nnFor a hospital claiming to work for a Higher Power the service was HELL.
Need to be more caring during deaths. Alex and Amanda are both supervisors and need to show empathy. When our family member passed away Alex was the nurse supervisor was hard to deal with and had a bit of an attitude, then when we tried to talk to talk to her boss Amanda she got a bit hostile against us as well when we did not agree to how the nurse treated us after we lost our family member. As Supervisors you both need more lessons in being a bit nicer to people at a time of loss.
Thank you St Mary’s for everything that you did for me and my family. Two days ago we had the scare of our lives. My grandmother unfortunately suffered from a brain aneurysm. We were so panicked and overwhelmed but the staff at St Mary’s made sure we were well taken care of and informed. My grandma passed yesterday, we were devastated. Everyone at St Mary’s was so kind and accommodating throughout our entire time there, and very professional. Our nurses Justin and Wendy were incredible. We are beyond thankful for their care and service. We have nothing but nice things to say about how everyone handled the situation and how understanding they were. I highly recommend this hospital. The staff, doctors, security, everyone is exceptionally trained. Thank you again.
I do not recommend this hospital. My mom was in there for over 2 weeks and they didn't keep up on her care or room care. The lady next to mom was in a bed dripping of urine. When visiting had to ask them to take care of this or that. The Doctors that seen mom was of no help either. Again, no I don't recommend and this hospital really needs to be under evaluation.
I had an outpatient procedure done this week. It was my first time at St. Mary's. The staff was so kind and attending. My pre-op room was clean and I was the only patient there. My nurses were all so wonderful to me. The post-op recover room was great, real walls, multiple bathrooms that were clean! My experience here vs renown was like night and day, my renown visit was a nightmare. I felt safe and cared for at St. Mary's. So many thanks to all the wonderful staff, from the front desk all the way to recovery. You're all amazing! ❤ufe0f
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