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Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Presbyterian Inpatient Behavioral Health in Albuquerque at Kaseman Hospital
Presbyterian Inpatient Behavioral Health in Albuquerque at Kaseman Hospital
Reviews
Janell Caviss (03/10/2021)
Maria, who answers the phone, is very rude. Doesn't allow you to finish speaking and actually hung up on me today before I was done asking questions and when I pointed out that I have been waiting for a phone call back. You can tell she's just generally unhappy by her tone. Also, she always puts you on speaker phone. Pretty sure this is a HIPPA violation because I doubt she is in an office alone. Before you call, just know you need to be forceful with her otherwise she will treat you like garbage.
A Bird Named Monachopsis (01/07/2021)
This place disgusts me. They have no respect for younger patients, constantly yelling at them when they are already fragile and only need help. You are treated like a prisoner here and the only way out is lying, but obviously if you don't lie they lock you up and take away everything from you. Only a few of the night staff are actually nice human beings who care, but during the day isn't as lucky. If you show any kind of extreme emotion or have a breakdown , whether it be from depression, a panic attack, or a psychotic episode, you are instantly given the needle that is forcefully stabbed into your butt and sent into a padded room, no sort of comfort just isolation. This place deserves to be taken down
Katherine Bellis (11/09/2020)
They put me in a room by myself for 24 hours a day for 8 days straight. No assessment, no treatment, they didn't even notice that I wasn't able to eat for 4 days. It was a thoroughly miserable and useless experience. Don't send your dog to this facility.
Munchkin Riddle (12/19/2019)
Laughable services, I was prescribed medication after being inpatient which helps! However, they do not accept new patients in the outpatient clinic and none of my doctors can fill these unless I’ve been referred there which is not possible because it’s not in their “field”. So I guess I’ll have to figure this out myself once again.
Lurea Inman (11/04/2016)
my son was admitted here against his will. It was a devastating experience for my entire family. My husband had to relocate because we live in AZ. My sons case manager was always available to us. She called us back quickly and answered our questions. Although my son hated being there he admitted that it was actually a nice place and was taken care of. He had been homeless before being admitted and was stealing food. He always commented on how good the food was and he finally gained some weight. I am grateful they took his situation so seriously and took care of him. It saved his life. Now the rest is up to him.
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