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Mary Free Bed Rehabilitation Hospital

235 Wealthy St SE, Grand Rapids, MI 49503, USA

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Detailed Information

Place Types Hospital
Address 235 Wealthy St SE, Grand Rapids, MI 49503, USA
Coordinate 42.9567734,-85.6622951
Website http://www.maryfreebed.com/
Rating 4.1
Compound Code X84Q+P3 Grand Rapids, MI, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Sarah Hager (08/28/2020)

Mary Free Bed is full of Healers. Over a lifetime of sports injuries and Ehlers-Danlos related repetitive injuries I have seen MANY practitioners and Physical Therapists; Mary Free Bed is the Gold standard by which I hold all my Doctors to. Their programs are unique, innovative, and all inclusive. The staff are kind and inviting. The Physical Therapy programs use some of the most cutting edge interventions and protocols while simultaneously makeing them individually relevant to the Client and their abilities session by session. The level of Compassion and understanding that the clinical staff and the Human Resources (phone calls & schedueling) Departments have is unmatched. If ever I need to reschedule I know that as fellow members of the Divergently Abled community, there will always be some on staff who understand what barriers I may be up against. Mary Free Bed is a Shining Star of Hope and Renewal and I am greatful that they are a part of MY journey to health a wellness. I know that they will walk beside me along the way and if I can't walk, they will help carry me until I can.

Samantha Wood (11/20/2020)

This is for their valet specifically. The kid at valet today around 3:30 (younger guy, mixed, tall hair) was so super nice and very helpful (lifting in an 86lb wheel chair, no problem). I had been having a bad day and his politeness and helpfulness made me smile. I don’t know his name and haven’t seen him before but he was awesome!! Thanks for making my experience better.

Derek (03/10/2021)

Really poor customer service, forgetful staff, and terrible bedside manner. Staff all don’t seem to want to be there, or want to work with patients. Doctors don’t listen to patients, for example, when a specific procedure was requested, we were denied. Only later to have it ordered after 2 or 3 other procedures were done. This is either incompetence, or fishing for insurance money.nnBeyond this, they MAJORLY dropped the ball with their CoViD-19 policies, rather lack-thereof. The staff could use training on following policy and procedures, and cultural sensitivity training.nnAvoid if possible.nnResponse to MFB: I have already followed the formal complaint procedure. Waste of time, as you are unwilling or unable to work on your glaring flaws and areas in need of intense growth.

Bearded Dragyns (04/04/2021)

Horrible experience. Left feeling ignored and condescended by a physician who clearly took absolutely no time to read a report that was right in front of him. Rude, phobic, and misogynistic. I truly regret going.