Shoe Carnival

Rude uncooperative staff. I went to purchase a new pair of running shoes. I was prepared to spend $200 in the store on a pair of Airmax Nike 270. While they didn’t have the exact shoe I was looking for; they had a few other Nike’s that I wanted to try on.nThe cheaper shoes have both shoes in the box. I tried a pair on and then tried on a pair of Nike Airmax which only had one shoe in the box. I hobbled to find an associate and was told by the lady at the register to ask the ladies chatting with each other in the back of the store to retrieve the other shoe for me. After hobbling back with one shoe on, I asked the associate for the mate to this shoe so I could try it on. I was told I could not try on the mate. Puzzled, I asked why? I was told it would only be given to me at the register, after I paid for the shoes. I explained that the shoe I was wearing was rubbing on my heel and I wanted to try on the opposite shoe to see if it rubbed (I believe my heel was tender before trying on the shoe). I was told no. I explained I wanted to purchase these shoes but I came into the store expecting to be able to check the comfort and fit first. **Spoiler alert** I was not allowed to try on the shoes, no apologies, no explanation, rude!nnI came home and ordered directly from Nike. The shoes are being delivered Thursday. Free shipping plus a 60 day return window if I am not happy with them. I was trying to buy local to keep area businesses in our community; but I received zero customer service and was treated like I was going to steal the shoe. The clerk could have held mynID while I tried it on, or she could have simply taken the shoe that was in the box and traded with me. The bottom line is that she was uninterested in assisting the customers. When you can’t get service, you shop online! I will never go back.

Good prices and quick check out. Wish someone would ask if I needed anything.

This place is fantastic in its own right but if you have a family this is the place to go. For school time and Christmas especially if you have teens shoe carnival cannot be beat. They have a bogo buy one get one half off. They also send you $10 off coupons for rewards depending on how much you spend. I just got 2 adidas a pair of Nikes, filas and boots all for my kids all for $200 for 5 kids. Those are their big Christmas gifts and they're shoes. Kids always need and love shoes.nnI highly recommend going if you need shoes you get the best bang for your buck.

Great staff. Everyone is friendly. Just need more of a selection.

Had what the 3 children & fiancee needed for our wedding, quick & easy