Map
Detailed Information
- Place Types Hospital
- Address 1765 Bradford Ln, Normal, IL 61761, USA
- Coordinate 40.534498,-88.9939529
- Website https://www.osfhealthcare.org/practices/31/797/osf-medical-grou
- Rating 4.1
- Compound Code G2M4+QC Normal, IL, USA
Openning hours
- Monday 7:45 AM – 5:00 PM
- Tuesday 7:45 AM – 5:30 PM
- Wednesday 7:45 AM – 5:00 PM
- Thursday 7:45 AM – 5:00 PM
- Friday 7:45 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I was looking for a primary care here in bloomington and my friend recommended Kim Nord. I think she is okay and knowledgeable so I was happy on my first visit. She recommended for me to have an ultrasound and mammogram as I am over 40 yrs old, someone contacted me from OSf at college and set me up an appointment. It wasn’t my fault that they do this tests at this hospital which is I’m fine wherever. After doing the tests I suddenly was billed for $2,374 and $491. I was billed for multiple amounts in just one visit. My insurance is willing to cooperate but osf are pointing fingers to each other and even hang up on the insurance representative. The insurance said call osf billing and have them change the coding and billing said call your doctor to have it change and Nord said it wasn’t me, it’s osf. I am not rich to have this high charges. I kept calling them and as usual like a tennis ball keep on passing me to someone else. Don’t know what to do. Maybe I will have to consult a lawyer because in the first place when I did this tests I was okay, no pain or symptoms because it tool awhile to do these tests. I thought it’s just for routine check ups no one explained this to me.
I can’t say enough positive things about this office. The secretary Breanne is very helpful and always greets me when I come in. The most recent time I came in to see Dr. Kenney, I was so impressed with my MOA Jamie. She was so friendly and really made me feel welcomed. She introduced herself and was both compassionate and professional. I asked her what MOA stood for on her name tag, and she kindly explained it meant medical office assistant. It was nice feeling like I just ask a question as she was easily approachable. I was brought back quick after I checked in and Dr. Kenney was in right after Jamie left. The nurse Eric checked me out and took my blood. He was very sweet and did a wonderful job with my stubborn veins. If you are looking for a primary care provider you need to come here!!
If you want Dr Jones to treat you like a dog and yell at you. Sad that I’ve been a patient here since I was 5 and I had to move to a different provider.
Love doctor Kim and her nurses! So friendly and helpful. Would definitely recommend to anyone!
Great family practice. Dr Nord and her staff are the best. Very friendly and understanding.
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