Home United States Utah Journeys

Journeys

6191 State St, Murray, UT 84107, USA

+1 801-266-3708

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Detailed Information

Place Types Shoe store
Address 6191 State St, Murray, UT 84107, USA
Coordinate 40.6352816,-111.8848825
Website https://www.journeys.com/store/JOURNEYS-Fashion-Place-Mall?utm_
Rating 3.4
Compound Code J4P8+42 Murray, UT, USA

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Reviews

Kristina Marks (11/04/2020)

If you’re looking for a job don’t apply here. If you don’t want to be pushed into buying shoes because they need their commission don’t shop here. I felt completely discriminated against. Journeys has lost my business and everyone I know will no longer shop here as well. They don’t want to help you, they just want your money.

Katrine Hotvedt (06/04/2020)

Loved it!! A guy named Tyrone helped me and he was super awesome!!! Kept giving me shoes and going back for sizes, everyone there was super kind and friendly! Very cute products, amazing customer service, definitely recommend!!

Mikayla Gibson (12/12/2019)

Within a minute of my husband and I walking in, an employee named Romero asked us what kind of shoes were looking for, and what size. 2 minutes later he brought out 5 pairs all of which were what we were looking for. Each pair had discounts which was a bonus as well! He was the most kind employee I have ever worked with, and knew exactly what we needed without asking too many questions. He was easygoing and funny as well. Give him a raise!! Thank you Journeys!

Savannah D. Williams (08/03/2020)

Sales girl literally asked me at least 10 times if I was going to buy the shoes I tried on or not, after me answering every time that I was “still thinking about it” and “still deciding”. It was super excessive, pushy and rude. I felt pressured to buy something which I did and then later returned that same day at a different journey’s location because I felt like I didn’t have time to just chill and deliberate whether I really wanted them or not while I was still in this store. I was just browsing shoes and trying to decide what I wanted after trying on some boots and the girl would not leave me alone. How about leave people alone unless they ask for something?

Michael Paletta (12/19/2019)

I honestly had a great experience in store. I was ordering a pair of shoes for my wife as a Christmas gift. I was promised 1-2 Business Day Delivery. I tracked my package every day and on the second business day still nothing changed on the status. I chatted in to the Journey’s site, that was a disaster. I kept getting told that I was charged $20 less than I was, I was refused a shipping refund and told that my order would be shipping in 3-10 business days now. The chat agent was very rude, impatient, unkind and unhelpful when it came to solving my issue. I ended up calling the customer support center and it seemed there no one had any idea what they were doing. I was put on hold multiple times to “ask a manager’s permission” about things regarding my order and was told two different shipping refund amounts. I leave town a day before my order was supposed to be delivered. I won’t be here when it arrives so I had it shipped to my in-laws house, then taking a look at the tracking after my call is all said and done, the ETA is after I leave my in-laws. I will most likely never order anything from this company again and I advise anyone reading this to find a different source to obtain the shoes you want.

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