Hibbett Sports

I went in to place an order on October 19, 2020 because the app had been malfunctioning. I went in with a polite and positive attitude but was greeted with what seemed to be arrogance, impatience and conceit...FROM THE MANAGER!!! I’ve experienced these “attitudes” on more than one occasion dealing with the female portion of the staff when frequenting this particular location. No one wants to feel like their “bothering” an employee who is there to do a job. I can say this, though: The manager assured herself that my business there will be limited, if not non-existent, as I have already returned a pair of shoes I ordered online and went to purchase them at a completely different shoe store chain in the Galleria. A little traffic is worth the professional courtesy when I want to spend my money with people who appreciate my business. Update!!! Hibbett Sports (Almeda Mall-Houston) has reached a new high in my eyes. The energy that caused me to write the earlier review has gone the way of a complete 180 degrees. The level of efficiency, professionalism and excellence has risen to the highest of all levels...in my opinion. Management and sales associates are a pleasure to deal with now and make the visits there much more enjoyable. There seems to be a “renewed” commitment to customer service, not to mention the improved AND up-to-date selection of urban wear, that should catch (and keep) anyone’s attention once they’re in the store. Good work team!ud83dudc4dud83cudffd

I've been coming to this store for a minute and they've always been super cool and friendly. The customer service is great and the clothing and shoe selection is better than most stores. They go above and beyond at this store for the customers.

Great service

Hibbett Sports fantastic place for shopping for sporting goods your chance to check them out you'll love them

Employees were very helpful today, we received help in a timely manner one of the employees spent a lil time shooting hoops with the kiddos, good job keep up the good work, the store was nice and neat