Map
Detailed Information
- Place Types Hospital
- Address 2325 Crestmoor Rd, Nashville, TN 37215, USA
- Coordinate 36.1100629,-86.8179369
- Website https://www.heritagemedical.com/locations/green-hills-office
- Rating 4.2
- Compound Code 456J+2R Nashville, TN, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Heritage Medical Associates keeps sending bills to collections that we had no knowledge of and they are unable to give any information as to what they are for. The amounts range from hundreds of dollars to petty amounts as low as $40 which they submit to collections without notification that they are doing so. Several times we have paid these outstanding amounts that we supposedly owed, thinking that everything was paid in full only to get bills for service years after the fact with no way to account for the charges. Their billing department either employs shady practices or is incompetent, and there's seemingly no end to the back charges so we will never visit this practice for healthcare again.
Enjoyed my primary care visit! They are taking proper precautions amidst COVID era. Sylvia my nurse was very personable, the lab tech was also great- no pain when getting blood drawn. Dr Fernandez was very thorough, friendly, and professional. Pleased with how my first appointment went and definitely will recommend Dr Fernandez!
Dr. Whitaker is wonderful. He remembers details about his patient that you wouldn't expect. Very thoughtful and caring doctor with a great staff.
I arrived early for my new patient appointment and was the third person in the waiting room. As I filled out my paperwork other patients arrived and were promptly seen soon after checking in. I noticed after the fifth person that other people were being called before me. I asked the front desk about this and they said those patients were seeing other providers. They offered to check on the status of my appointment while I continued to wait. Again more people arrived and were seen promptly as I waited 20 minutes past my appointment time. Finally I said I needed to leave and a refund and all of a sudden miraculously the nurses were about to call my name. My frustration lies in the fact that a total of 8 patients were seen before me and there were only 5 providers in the office (including my doctor). The excuse that was given was an insult to my intelligence. I find it unprofessional and unwelcoming to have new patients arrive early and then wait well past their appointment time as they see others get called ahead of them. The staff was friendly though so I couldn't be too mad.
We are newer to Nashville and this practice. My children got the most thorough exam they've ever had. In addition, I was able to choose a female for my girls and male for my son. There is a well waiting area away from sick patients. The front staff is kind and patient along with the treating staff. I have kids ranging from teenagers to 10 month old and they have been professional and attentive to all. They've also been patient with my crazy questions answering all of them!!
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