Regions Bank

Just got an account with them Friday afternoon, and I wanted to look into Money Market accounts while I was there. I asked specifically about the APY and I was told I had to have a balance of $15,000 to avoid the monthly fee, yet their website states $2,500 helps avoid the monthly fee. Not sure why the need to not be honest, but honestly I just want a bank that is conveniently close to where I live. I will be looking for a new bank soon, however, because who would trust a banker who lies to her customers? I'm guessing no one. So after literally 4 days with this bank I already am looking for a new one.

After opening an account in person several months ago, this branch failed to put my signature card on file, and as a result I had a hold on several accounts due to transactions that were frozen after months of using my accounts. I spoke with several upper level employees at the branch, and they did absolutely nothing to try to help resolve the issue, nor did they even accept blame or apologize for the error. I would recommend finding another bank.

The way you handle the drive up transactions are ridiculous. I waited for 40 minutes and finally gave up. If a transactions takes this long you should ask the customer to come inside. Do better.

Constantly way under staffed. Block out 45 min or so for visits for any reason.

Why in world would you open the drive through at 9:00? Anyone else have a job they need to get to? Most of us do Regions, that’s how we deposit money by working...open earlier for us!!!!