Mercy Hospital Oklahoma City

I was visiting my father who was recently put into comfort care. When I arrived at the hospital it was about 8 am and freezing cold. My fathers room was not listed on the list where he could of had more than 1 visitor. When i got there I was brought through the ER into another hallway where a woman named Michelle was working, she took my temperature asked if I had any symptoms of COVID I’m sure the normal routine! I was very distraught because she had mentioned the room wasn’t on her list, but instead of rushing me away she decided to call someone to see if there had been a mistake due to him being transferred in the middle of the night, she called two different people and explained the situation and let them know I had my husband and my brother my fathers son with me as well to see him. She sat on the phone with different people trying to get it to be added to the list of I guess exceptions. She finally hung up and told me that we three could go on up . She then took their temperatures as they came in explained to them why it took so long and then explained to us how to get to his new room. She was respectful, caring and resourceful. She made that morning 10 times better under the circumstance I have continued to see her thorough out the week and she always has a positive attitude and is always willing to help. It makes me at ease knowing my father is under the care somewhere where people do care. She did inform me that she was not employed directly with mercy but a company named I believe she said Town Park. And I just wanted you to know as a hospital I am very impressed with her and the manners in which she presented herself she is definitely a warming sight during this hard time. So thank you so much for allowing this company to hire her seeing a bright face so early in the morning makes my day just so much better.nThank you again Mercy

In the Emergency Room, everything is very clean and looked comfortable for the patients. Staff were very friendly and helpful. I was one of dozens in the waiting room for updates on friends/relatives. Staff were very busy but maintained a great attitude and called us to the desk whenever there were any updates. There was even a cell phone charging station provided for visitors. If visiting friends/family and you get hungry, I would recommend avoiding hamburgers in their cafeteria as they are a bit on the greasy side (at least when I was there), but there are plenty of healthy, pre-packaged sandwiches which I would heartily recommend. The coffee was good... and much needed in my case!

I can honestly say it is by far the best care I have had. I went in to be checked and they were super nice and went out of there way to make sure I was comfortable plus I found out my doctor who I already loved delivered for one of my nurses after she had had miscarriages. She has a lovely little boy. ❤ufe0f Plus they made sure my husband was comfortable and walked us through everything.

The staff of Care Plus Home Care is awesome. It is a family owned company and to me that means not only do they want to provide good service they also want the tradition of their company to maintain the wonderful reputation they have for service for future generations of their family as they enter the business. I have called upon their nurse Kathy many times. She is always kind, informational, and I feel confident she knows her stuff. Care Plus Home Care really does care.

Had a biopsy performed in the Interventional Radiology Department. From start to finish everything was superior and professional. Best of all, with minimal pain! I’d like to give a special thanks to nurse Angie, whose kindness and compassion ‘went the second mile.’ God, bless them all.