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Biomat USA
Biomat USA
Biomat USA
Biomat USA
Biomat USA
Reviews
Kelsee Hyde (11/25/2020)
My experience here has been great. My first day I was nervous but they made the process super easy and have been really nice with all of my questions. I like that I can sign up online for a couple weeks in advance that way I can plan accordingly for all of my donations for the month. I have always been paid on time and usually I have it in my account by the time I reach my car. The staff has been super friendly and has made great interaction with making sure I feel comfortable. If I ever have an issue I can raise my hand and they come check on me. The building is always clean and they seem to be really good with running on time. I am very satisfied with my visits at the Sandy location.
Fernando Gaertner (11/12/2020)
I don't understand all these Karens that left a bad review before this one. I used to donate at the North Temple location (which I LOVED) and when I moved back to Utah I was dying to donate at Grifols again. These guys are not only incredibly friendly, they go super out of their way to make sure we're having a good experience. They are little angels. The facility is always clean. I was impressed as a new new donor how much fees went up when I came back here. They play awesome movies (none of the other centers I used to donate in Florida even had had). The other centers didn't even give you a band-aid after poking your finger. How many scheduled appointments 2 weeks in advanced, financially prepared themselves for "a rainy day", drank enough water, etc? Grifols is the best company I ever donated! Keep up the great work guys! It's not easy being the frontline of a business but you guys do an INCREDIBLE job!!!
Summer D (10/12/2020)
The donation experience isn't that bad - I did get bruised really bad one time, but out of a couple dozen times, once isn't too bad. And I've always been in and out within about an hour, except for the first time. But if you're expecting to get paid the same day you donate (which you should!), don't go there! I used to get paid the moment I walked out the door, but now they make you wait til after they close (?!?), because a manager has to approve it. And if they don't post the money at all - like what happened to me tonight! - there's nothing you can do, because they're closed! I gave my time to go donate my plasma, and they can't even take one minute of their time to push a button and pay me?! Unbelievable! I won't be going back there! (Plus, only about 1/2 of the staff is friendly.) **To: Biomat - How is that supposed to help me after hours?? I finally got my pay the next day, but that was too little too late! The only way I would consider returning is if I am guaranteed my pay *the same day* - as it should be! Also, I even called before they closed to make sure they were going to load it, and they still didn't! Nope. Not ok!
Nick Despain (10/09/2020)
I'm very disappointed with you guys. I donated plasma today before noon and here it is a quarter to midnight and you guys still haven't paid me? I had a very important bill to cover today, hence the whole reason I donated plasma today, and I was unable to pay it and now I owe a $35 late fee. What happened to you guys loading the money on the card before I reach my car in the parking lot? I really dislike giving all of Biomat a one star review cause the staff is very professional and friendly. They make you feel comfortable like you really do belong there, but since you haven't even paid me for my donation over twelve hours ago, You cost me money I dont have and im going to have a late payment on my credit. That right there is why im not ever going to go donate plasma with Biomat again. Very disapointing...very...
Ryan Erickson (01/15/2020)
The employees were nice and doing the best they could but there was wayyyyyyy too many donors and not even close to enough staff. I’ve come to this center off and on, since it’s the closest to my house, and every time I come back I’m reminded why I stopped. The wait time is always insane!!!!!! I don’t want to come here to sit in the lobby for an hour before I get moving into the donation process which takes another hour and a half.
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