Hancock Whitney Bank

The tellers at this branch are totally awesome. However, the manager (Tonya) at this branch is right out ghetto. When I enter the bank( pre-Carona), she approached me and ask so many questions that I felt uncomfortable. She is very rude in asking questions about what I plan to do with MY money and so forth and so on. I want to make my deposit or cash a check and leave. I explain to her that I am in a hurry and she is too demanding.

Visited this branch today. There were 2 employees sitting at a desk and one employee assisting customers at the drive up and the lobby. Although, the employee waiting on customers was doing a tremendous job, I had to wait for a period of time. With the branch being open for a few hours on Saturday, it should be staffed accordingly.

Overall a great place to get in and out quick with all your questions answered..THANKS TANYA.

Got a HELOC loan from the Kentwood, La branch. Super friendly and knowledgeable staff. They made sure I was informed about the details of the loan and comfortable throughout the whole process. Great experience, and now I can remodel my house as I had dreamed of doing.

Worst bank they have live banking which means anything can hit your account anytime and worst customer service