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Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Reviews
Bill Terry (11/24/2020)
It’s a shame this bank is so bad. Service is pathetic.nHardly opens at all anymore and when they do there are lines for miles . Two times I went there when they were supposed to be open and they were closed for lunch. That’s right , they arbitrarily close for lunch sometimes and you never know when until you get there . Don’t think about calling to find out if they are closed for lunch because they don’t answer the phone either way. I’ve had to drive 15 miles to a Lakeland or the Haines City branch on numerous occasions.
David Hulings (06/23/2020)
I doubt that this branch will ever reopen, it's unbelievable to me that you can close all your branches except one and still expect to retain customers. The excuse of the Covid-19 exposure is total BS. If you really cared about that, you wouldn't have 30 people standing in line at your downtown branch. I was inside the downtown BOA last week and a older lady wanted an appointment to see someone about her account, the manager (if that's what you call him) told her it would be three days before she could get an appointment. WHAT! Maybe if you opened up the other branches you wouldn't have people backed up for three days. How can you possibly justify this business model? I've already opened accounts up at a local bank that actually wants the business. It's a shame as I have been a customer of this branch since it was Barnett Bank 25 years ago.
Bob Smith (05/15/2020)
They were already really slow with only a couple tellers but they closed the drive thru and everyone has to go inside. Just pathetic and the manager is all talk and no help. The tellers are very nice and deserve better.
Melbourne Edwards (09/10/2020)
Used pandemic for an excuse to close branches not good other bank opens safely
Abby Morrobel (02/19/2020)
Not the best bank in terms of time efficiency, and they also forgot to order my card when I opened a checking account (but they rushed it free of charge after I told them my husband received his, and I still hadn’t gotten mind a couple of weeks later).nTheir courteous service isn’t like anything I have received at any bank before. Hope that’ll always be the case. The other Winter Haven location is like they took employees from the DMV..
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