Map
Detailed Information
- Place Types Bank
- Address 2560 W Oak Ridge Rd, Orlando, FL 32809, USA
- Coordinate 28.4719743,-81.4132388
- Website https://locators.bankofamerica.com/fl/orlando/financial-centers
- Rating 1.8
- Compound Code FHCP+QP Orlando, FL, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I have 3years coming here and today I was attended by a teller named Cecilia (if they didn't falsely give me the name) and she Does not have a good customer service or how to be kind with customers. I got to say this just yesterday went to cash some checks in another branch by were I was at that time and asked for the copy of those checks and got it. Well when I requested Cecilia today she had to ask the next teller and she said NO! Woooow and the next teller has been working at this branch for years and surprised me her answer, but I got my check back went to the customer service lady at the entrance and she didn't hesitate immediately made a copy for me, who is new at this branch as well, then I went back to the window and cash my check of course I had to show her that Bank Of America does provide with a copy of any check if requested by the customer and always trying to provide the best customer service among other banks. That's the reason why I been banking with them for 17years. But things like this needs to be addressed so new hires can execute GOOD CUSTOMER SERVICE.
OMG Charlene was the best ,thank you for your help, she was very helpful,nice understanding,and professional.nShe’s explained everything ,she make me felt comfortable,she very knowledgeable about what she doing.she deserve an award for her professionalism and patience with customers.
This is by the WORST bank of america I have been to. They are EXTREMELY slow and there is always something happening here. There is no drive up so you have to stand on line outside and then again inside. It is time to find a new bank because all this inconvenience is not worth it.
Horrible experience this location is always understaffing .
The customer service is very poor. The waiting time is too long. We took an appointment two weeks ago and that’s mean nothing.
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