Map
Detailed Information
- Place Types Store
- Address 301 Electric Rd, Salem, VA 24153, USA
- Coordinate 37.294793,-80.028117
- Website https://www.northerntool.com/stores/salem-virginia.htm
- Rating 4.3
- Compound Code 7XVC+WQ Salem, Virginia, United
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday 9:00 AM – 6:00 PM
Photos
Reviews
Always a friendly atmosphere, clean store and all the help you need or not. Prices are competitive ( you get what you pay for) and reasonably, they also do price match. Great place to shop.
Mostly positive, clean, generally well stocked, and sales people available to help. I live 35 miles from store and drove there to purchase lights that were on sale via sales brochure.... they were not available when I got there which made me quite angry.
Several of my online orders have been placed and then lost in the system. I have called and emailed customer care with no luck. The Salem store manager honored the sale prices when I had a chance to visit the store even though the sales had expired, no questions asked. Terrible service online but great service in the Salem store.
I love going into Northern. I feel like a kid in a candy store. There are so many neat to have tool items, I want one of each. I saw a lot of associates in the store, but they all seemed to have other priorities than helping a lost customer. I finally found what I was looking for. At the checkout was the nicest lady. I am sorry I didn't catch her name, she was a little bit older than most of the other associates. She was fun to talk to and very helpful. I am so used to an extremely crowded facility, this place seemed empty. Thanks for being there when I needed something.
Overall great service whenever I shop here. I rarely buy enough to use their plastic bags, but for a tool store it's surprising how cheap/thin their bags are.
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