Map
Detailed Information
- Place Types Bank
- Address 2121 N Bend Rd, Hebron, KY 41048, USA
- Coordinate 39.0852041,-84.711366
- Website https://locations.usbank.com/index/kentucky/hebron/hebron-branc
- Rating 1.6
- Compound Code 37PQ+3F Hebron, KY, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The drive thru has really become a joke as of late. It seems like there aren't enough people working to do the job properly or with any speed. You wouldn't expect this since we aren't allowed to come in and do business. Please hire more people
If I could have given them less than 1 star I would have,customer service here is awful,they treat you like you are dirt do not use this bank to many others close by that will treat you better
Worst customer service I have ever had! After over a month of trying to get an issue resolved and calling multiple people, it wasn't fixed and kept getting hit with fees. Kept getting sent to person after person who couldn't help or said they put in the request to fix the issue that never got fixed. After a customer for over 10 years and 5 accounts with them, I am taking my business elsewhere.
They ran a promotion if you opened an account they would put 200 in it in 12 weeksnI called and was told they would look into it and it would take 2 to 5 days.nToday is day 6. I call back and once again am told they will look into it.
Talk about bankers hours. I'm a CFO for a business but, apparently you dont want our business! We have loans at USB in perfect standing, so much so that you keep calling for the 450k loan we working on. We have our payroll account there as well but, the N Ky branches are never open for those who happen to really work. YOU CLOSED DOWN THE BRANCH AT KROGERS but didn't do a thing to help out those clients that actually work til 5: 00 pm! The next closest bank closes at 4 M-H and 5 on F. Its closed on Sat! WELL GUESS WHAT USB. NO MORE LOAN RELATIONSHIPS WITH YOU ALL. AND, AS SOON AS I CAN FIND THE TIME IN MY BUSY WORK HOURS I'M TAKING OUR PAYROLL ACCOUNT WHERE I CAN GET SERVICE. BY THE WAY HOW ABOUT SOME STORES THAT HAVE DRIVE THRU SERVICE OTHER OTHER THAN REMPKE SIGHTS THAT ARE PITIFUL.
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