Map
Detailed Information
- Place Types Hospital
- Address 2625 Delaware Ave, Buffalo, NY 14216, USA
- Coordinate 42.9546718,-78.8679778
- Website https://www.chsbuffalo.org/locations/ken-ton-familycare-center
- Rating 2.7
- Compound Code X43J+VR Buffalo, NY, USA
Openning hours
- Monday 7:30 AM – 5:00 PM
- Tuesday 7:30 AM – 5:00 PM
- Wednesday 7:30 AM – 5:00 PM
- Thursday 7:30 AM – 5:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I came here for my COVID vaccine and the staff was nothing short of amazing especially considering what they were dealing with. Even while taking on the non stop phone calls asking about waitlists and such, the nice nurses and admin staff were punctual, on point, courteous and professional. The waiting room and facility is clean and sterilized which I definitely appreciated. They even offered me other services telling me they were accepting new patients, just very nice and informative staff.
I’ve been going here for perinatal care and I connect express how frustrated and disappointed I am. The inattentiveness of Dr. Sayegh has made my first pregnancy a trying time. From him not paying attention to the results from testing (which another doctor told me about weeks later), to him not prescribing NECESSARY blood work that I’ve had trouble getting done with COVID but I don’t have time to loose because it waited too long since he never prescribed it in the first place, I am actually scared for my own safety and that of my soon to be born child. COVID has made it extremely difficult to get seen anywhere or I never would have gone back after my first visit. The women at check in and check out have always been very nice and the nutritionist is a sweet, kind, and attentive person. But overall the experience has been terrible. On top of the fact that I’ve never been on hold for less than 20 minutes any time I call and the emergency number I was given on the preprinted appointment cards they provide doesn’t actually work. I’d give 0 stars if I could.
I went to the place and I waited over a hour and the system is slow and the nurses are very not kind and they don't have translations and I said I wanted medicine for my son and they told me to go to other place and they talk to kids very bad like are you a place that has doctors or a shopping place
This place is absolutely horrible and they do not care about the well-being at their patients I went here for maybe two months seen them four times and multiple times I had problems the nurse practitioner Deb bush would tell me one thing and then no different things and because of this I ended up without my medication more than once which is very important for my well-being. They never felt the need to get my medical records they did not send any referrals to the doctors that I needed to see and when I try talking to the manager all she did was argue with me and was definitely not helpful whatsoever. I would not recommend this place to my worst enemy they are a mess.
I never even got to see the doctor. I was given wrong appointment info and missed the appointment. The receptionist that answered the phone had a very nasty attitude. Accusing me of being a liar and wouldn’t acknowledge the mistake someone made in the office while making my appointment. She spoke very unprofessionally, sounded like she hated her job and honestly shouldn’t be working in the office if she’s going to speak that way to patients. I also never received a reminder call like I would from any other doctor. The receptionist also never gave me the option to make a new appointment and made it seem like I was bothering her when it’s her JOB to answer phones and make appointments. I can only imagine what the other employees at this practice are like if they hire people like her. Missing my appointment was probably a blessing in disguise.
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