Detroit Community Health Connection

This was one of the worst experiences of my life!!! The only reason I gave this place one star is because the doctor was really nice. First, they asked me and my four year old daughter (who the appointment was for) to arrive fifteen minutes early to complete paperwork. My appointment was scheduled for 2:30PM, we arrived at 2:10PM. It took me less than five minutes to complete the paperwork. No biggie. So, my daughter and I sat in the waiting room waiting. For TWO FREAKING HOURS!!! Finally someone came and got us and took us to the back. We waited another thirty minutes to see the doctor! Finally, at about a quarter to five the doctor came in and did her thing. She was nice unlike the other staff who were being rude and nasty and acting like my daughter was frustrating them because she wouldn't do the vision test. Hello! She's four and you've had us sitting here over two hours! So, anyway, the worst part of this whole experience is when they gave my baby her shots and took blood. First of all, they gave her three shots in one room then told me to take her to another room to draw blood. When we got to the room, it was not prepped and they were not ready. They had my daughter and I sit there for about five minutes while they pulled out needles and set up the area. Needless to say, my daughter was freaking out!! Shouldn't this room be prepped before a child comes in, especially if you have already stuck them three times today? So, anyway, they finally finish prepping, since my daughter is freaking out they have three more people assist in holding her. I got her on my lap and I'm holding her legs, one lady has one arm, another lady has the other arm and then one lady sticks her. My daughter starts to scream saying she has to pee. Over and over again. I tell them that she has to pee. No one listens or acknowledges me or my daughter. They just keep going. She keeps screaming she has to pee while crying hysterically. They say we are almost finished and continues to draw 6 tubes of blood. My daughter pees on me and herself. Then she started really crying because now she is embarrassed. They did not realize she had peed on herself until after they were done and stepped back and saw the puddle.There is way more to this story but I've already written enough. You get the idea. This place is horrible and I wouldn't recommend it to anyone!!! And oh, by the way, we didn't leave until almost six.

I love the employees but the reason I gave this clinic one star is because of the lady who makes appointments for the dentist she is rude and disrespectful if I were her boss she wouldn’t be working for me anymore.

First of all the one star isn't deserved, but I gave it anyway. I went to see a physician in January 2016, about possible fibroids and dysmenorrhea. I was seen and referred to get a ultra sound of the abdomen and a transvaginal ultra sound. I went the next week for the ultrasound ( January 2016 ). I was told all results will be faxed over to them ( medical facility). However, I have made various phone calls and left messages for the physician that seen me, about test results and what would be my next step in my medical treatment. I am still awaiting results and a phone call from physician or any medical staff at the facility ( it is now May 2016). I think this is unprofessional and no one should have to be clueless about their health issues.