Map
Detailed Information
- Place Types Pet store
- Address 8703 W Grand River Rd, Brighton, MI 48116, USA
- Coordinate 42.5379386,-83.7830805
- Website https://www.petsuppliesplus.com/Store/MI/Brighton/Brighton/85
- Rating 4.4
- Compound Code G6Q8+5Q Brighton, MI, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
There are plenty of pet stores in Brighton... Pet Supplies Plus however has IMHO the best staff. As they are pretty young, they may not know the answer to every question, if they don't they will get someone who does. They always offer to help get the big bags to my truck and let me know about specials. The store is always clean, and the shelves well stocked.
I've been a customer for 13 years, always receive great customer and the staff is always so courteous. Any time I ask for assistance I get a knowledgeable person and if they don't know they ask their team member. I am always greeted promptly for carry-out service. The Grooming Station has consistently taken care of our three dogs over the years and done an excellent job.
Poor customer service. I like to support locally but I wont at this location. It was my first time shopping at this location and planned on spending a decent amount of money but I did not like how I was welcomed by the staff and they way the went about helping me. I noticed when I was in the store I was not the only person being treated this way. The store was well stocked and clean though.
Very poor customer service experience regarding a return of cat food that I wanted to exchange that I bought there a few months ago. the manager insisted I didn’t buy it there when I won hundred percent be bought the cat food there. That is the only place I shopped for my cat and a week or two prior I asked one of the ladies at the register if I could return it and I don’t have a receipt she said we could look it up under your phone number that I use every time I make a purchase. He said that only goes back a month sorry we can’t help you. The manager acted like I was trying to rip them off and make a few bucks off some cat food....nAll I wanted to do was exchange something that I bought there and I was refused A simple exchange. needless to say I will not be shopping at the store ever again and as I’m doing now I will spread the word. Very poor management
Great local pet store. Groomers did an awesome job on my dog.
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