Heart Care Centers Of Illinois

Terrible wait time to get through to make an appointment. I attempted to make a new patient appointment and after being on hold for 20+ minutes, I was able to speak to someone. the lady asked for my name and insurance info and said she had to go over the Dr.'s schedule and would call me back. She never called me back. I attempted to follow up during my lunch break but I was on hold the whole time, never got through so I had to hang up. I tried 20 minutes before they closed a 3rd, 4th, 5th time and when I got through the long prompts, the call would drop each time. I will be going somewhere else.

My mom has been going to heart care center for years and the nurses and Doctors are all amazing very professional

The clinic has been great. My complaint is with the care from Dr Cusick.nI went in several months ago with shortness of breath, chest pain, irregular and very high HR, and severe fatigue. He did an ECG and echo right away, which is great. The ECG showed some abnormalities, but since my echo came back clear, he dismissed my concerns and scheduled me for a follow up three months later. My symptoms became much worse during that time. When I went in for my appointment last month, while he was polite, he was also extremely dismissive of everything I said. I mentioned I was concerned about POTS and myocarditis because I have those same symptoms. I even mentioned the specific tests I know would need to be done in order to confirm whether I have those disorders/diseases or not. Because many of my doctors believe i am suffering from post covid syndrome, it would make sense to be concerned about these possible diseases since many other post covid patients are dealing with these. Instead, he dismissed the possibility of post covid at all. He did not even acknowledge POTS, and told me I probably didn’t have myocarditis so he didn’t want to do further testing for that. He did do a 48 hour holter monitor. When that came back clear (that’s another test that often doesn’t show every possibility, especially the disease I mentioned), he just left it at that. I had to be somewhat demanding at this point and tell them that i was unwilling to just let go of these ongoing symptoms since they have become debilitating. Heart disease also runs in my family. I asked for an MRI which could show many more possible things going on with my heart. Instead he said he would do a stress test. I explained that I am unable to do that test because the infectious disease specialist (along with other doctors) i have been working with believe I have chronic fatigue symptom, and any kind of activity has shown to make my symptoms much worse, so I was instructed to discontinue any kind of exercise for now. I had told Dr Cusick about the CFS at my previous appointment when he had advised me to exercise. That was actually the only treatment option he offered. There is plenty of research to show that even a small amount of activity can make some patients with CFS regress and feel much worse. It is considered unsafe if that is the case. I asked again if there were other tests he could do, specifically an MRI. He refused and said it was not medically necessary. I cannot understand how a heart doctor can have a patient with all of these major red flag symptoms, yet refuse to do the necessary further testing. Testing that I have literally asked to be done because I can’t continue to live like this. It’s very upsetting and concerning for a healthcare provider to treat a patient this way.nNeedless to say, I will be finding another cardiologist.

Dr.Stella has helped me so much.Hes very nice.I feel very comfortable with him as my doctor.The staff is excellent,so pleasant and some even funny.I love this place because of all the people who are very good at their jobs.

My mom has been a patient of Dr. Cusiak and Dr. Kinder. The staff is extremely knowledgeable and helpful. Thank you for taking care of my mom ud83dudc95