Buffalo Wild Wings

Went here with my husband for dinner, started out great! We were attended to and sat very quickly, our drinks were great and the server seemed nice. We ordered an appetizer and our meals and about 10 minutes later our meals came out with no appetizer in sight. No problem, maybe she misheard us, not a big deal. Halfway through our meals our appetizer arrives, the server apologized saying the kitchen was backed up and the appetizer would be comped for our troubles, we thanked her and after she walked away my husband noted that he would give her a generous tip for handling the situation so rationally. We finish our food and picked at our late appetizer before our check arrived which we quickly realized had included the appetizer we were promised would be comped. When we asked the server about it she said she couldn't take it off because we had eaten some of it ud83dude11 so why did you give it to us then? We are more than able to pay for it (which we did because my husband didn't feel like arguing) but why would you say we would not be charged and then charge us WITHOUT MENTIONING IT?? I used to work at a bar, I'm all for not punishing the server for the kitchens mistakes but here's where the server went wrong: she should not have put the appetizer and entrées in at the same time knowing full well the kitchen was backed up and she should not have promised us a comped appetizer and then given it to us expecting us not to eat any of it. We did tip her because I know its a difficult job, but not nearly what we would have if she had handled this better and not given us an attitude when we mentioned that she made a mistake. Your servers need to be retrained and you need to reevaluate your rules.

Completely disappointed. Ordered 20 boneless wings with spicy garlic and Buffalo hot sauce. The wings were completely dry. Sauce were not tossed properly. Either they were out of sauce while preparing my order or may be they handled my order poorly. You guys ruined my dinner tonight.

Best pee

Awesome wings & tots.

Was at the hotel across the street as an OTR driver and decided to eat here. Was very surprised when my regular wings were some of the best I’ve had in a long time. Huge and juicy. Great job!