Map
Detailed Information
- Place Types Hospital
- Address 1501 W Rogers Blvd, Skiatook, OK 74070, USA
- Coordinate 36.3682025,-96.0203773
- Website https://healthcare.ascension.org/Locations/Oklahoma/OKTUL/Skiat
- Rating 3.2
- Compound Code 9X9H+7R Skiatook, Oklahoma, Uni
Photos
Reviews
First started being seen by this clinic a few years back but in the last year it has gone completely down hill. They can't keep doctors(on my third since Jan.) The lack of communication with staffing and wait time to even speak to someone is horrific. Multiple times I've been placed on hold from 30-60 min just for a receptionist. Not to mention how many times I've been hung up on and had to start the process over. Certainly do not trust they'll EVER call you back.
The providers are amazing. They really care about their patients and turkey knowledgable. The office staff on the other are incompetent and rude. We always have problems with scripts, lab orders being sent over correctly, getting anyone to answer the phone and Billing issues. It blows my mind how they get away with what they do. We have even talked to the office manager who seems to care less then anyone there. If the providers were not as good as they are then we would’ve switched a long time ago!!! This office needs to get it together!!
The Docs here are absolutely amazing. They are responsive and capable and kind. They are the sole reason for both stars and I wish I could rate them separately. BUT... The office staff is borderline incapable. TWICE, my wife arrived at an appointment with a specialist to find that they did not fax the order, and then had to wait hours for the office staff to send a fax. The clerk at the specialist office told her that situations like this are common for the St. John's Skiatook clinic. When calling to schedule an appointment, they have been rude/dismissive, and rarely is any form of paperwork done in a timely manner. If you are in direct contact to the Docs through the app, then you can almost always get a timely and well thought out response, but anything that has to go through the office staff both takes forever and has a chance of not being done correctly. We are probably going to have to go somewhere else and leave the Doctor that we love simply because the amount of mistakes/extra time it takes makes this location almost unbearable to work with. 5+ stars for the Docs, -3+ stars for the office staff.
Dr. Fifer and her staff are amazing. Courteous, compassionate and professional.
Great clinic treated well by the staff and all of the providers. Recommend highly as a PCP resource
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