Petco

I went in to get fish and it took 15 minutes for me to get someone’s help to catch them. In that time I had multiple employees walk by and not ask if we needed help or even acknowledge us. When I went to the front, I waited for the people in front of me to check out and then approached the register. I asked Carrie very politely if she could help me get some fish. She responded by saying “well I’m up here and she’s on the phone,” while pointing at another employee. I just responded by saying well if you get a chance it doesn’t have to be urgent. Might I add I’m a very shy, soft spoken person, so there is absolutely no rude tone to my voice. I proceeded to the back of the store where the fish tanks are located. Stephanie was quick to help us and was very sweet getting our fish. If she hadn’t been so quick and nice to us I would have just left. No point waiting another 15 minutes for help. I would just recommend going to pet supplies plus just down the street. They have the same selection of fish at better prices in healthy conditions.

Disappointed about canned food being on back order... no fault of Petco I’m sure. Though I will be back as your store is close to my house and my dogs like the change (for the better) in dog food (Hill’s Science Diet).

Everyone is able to help me find what I need and is knowledgeable about the product. I love how my dog was groomed too.

I found what I needed very quickly. The workers were very helpful and nice.

Great selection and decent prices. Much better selection than the big W