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SunTrust

4420 US Hwy 98 N, Lakeland, FL 33809, USA

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Detailed Information

Place Types Bank
Address 4420 US Hwy 98 N, Lakeland, FL 33809, USA
Coordinate 28.1007042,-81.9729068
Website https://www.suntrust.com/
Rating 2.4
Compound Code 422G+7R Lakeland, FL, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Cinna Mon (12/04/2020)

Heather, the branch manger is very rude and condescending. I will be closing all of my accounts.

Amy Cobb (05/09/2019)

I opened my 3 accounts in the last 2 weeks. They will all be closed in the next week. The people at your N Lakeland branch. First I stood in front of a teller for several minutes before she deemed me worthy of acknowledgement. Then she was going to put my paycheck, my local business big bank check on hold for 3 days. I asked for a very small portion in cash because, hello, payday. She called a manager over and they wouldn't budge not even to make a quick call to Wells Fargo to verify funds. They told me I'd have to go to Wells Fargo. I asked where that was as this is not my side of town and I was rudely and non-verbally pointed down the street. I follow their direction to find out THEY POINTED ME TO AN ATM! I burned through most of my lunch because of them. Well ladies, I hope you had a good laugh over the way you treated me, sending me on a wild goose chase and being everything but helpful. I will be moving my accounts, all three of them, to Wells Fargo before my payday hits again.

Charlene Lewis (06/22/2020)

If they won't let you go inside of the bank then maybe they should have more people working drive thru the line is crazy

aaron blevins (02/17/2021)

Made a cash deposit of $600.00 at the drive through teller. Teller said no need for deposit slip and sent ID/card back. Checked 2 days later when going to pay mortgage and he placed transaction as a withdrawal. Now $600.00 has been incorrectly deducted from my account and the $600.00 cash not credited to my account either. Now it’s a slow process called a search through corporate with no immediate credit to pay my mortgage. Not my fault and I’m out $1,200.00. Not even sure that they will credit me my money back.....swapping banks ASAP!!!nnUpdate from last years post....after a long and continued effort to seek assistance through this banks upper administration to obtain the lost funds of $1,200.00 from the above stated teller transaction, I found that this organization is choosing to be blind to the theft that occurred that day. Please make sure you get a deposit slip before leaving and make sure it reads as a “deposit” slip and not withdrawal before leaving the drive through if you use this bank.

lacey palmer (09/11/2018)

I went in today to open up a bank account and I had the BEST experience I have ever had at a bank today. The beautiful Gina Mitchell was a true blessing. I was having such a bad day and she just turned it completely around. Not only did she explain everything to me about my new accounts but she was just so sweet , kind and caring in the process. I feel like I know her all in about an hours time. I will FOREVER go back and only ask for Gina now. If she’s busy well i will come back because she is just amazing and I won’t deal with anyone else :) ask for Gina I promise you will not be sorry.

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