Home United States Florida Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM)

4330 US Hwy 98 N, Lakeland, FL 33809, USA

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Detailed Information

Place Types Bank
Address 4330 US Hwy 98 N, Lakeland, FL 33809, USA
Coordinate 28.0990593,-81.9744047
Website https://locators.bankofamerica.com/fl/lakeland/financial-center
Rating 1.5
Compound Code 32XG+J6 Lakeland, FL, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Ashlea Fike (01/14/2021)

I have been a BOA customer for 16+ years and I have been disgusted with the lack of customer service they provide. There are not any branches open within a 20 mile radius from my home. I passed 5 closed BOA’s to get to the ONE open branch. Arrived at 4:00 to be turned away. The business I have with the bank requires in person banking and not mobile. I will be closing my account. I do not recommend this bank. Go to a bank with actual service representatives and hours that are flexible for the customer. After all it is YOUR money!

Brittney Batts (03/26/2021)

I waited 2 hours in line and sitting just for change, they had one teller and one window open! They need to hire people on or close down and ask customers to close their accounts. Anytime you show up there is a line in side and out. No drive thru service and the inside service is ridiculous.

Leandra Rivera (03/24/2021)

Please explain to me how is it that you guys are closing a bank on the north side to only leave one open, and on top of that you guys are gonna have more tellers at home and only one teller in this bank and then on top of that you guys open late and close early? Listen I know this whole covid messed up a lot of things but there's no reason on why you guys do business like this. And please don't tell me to use the atm for things you clearly need a teller to do.

Rare Topic (11/13/2020)

Extremely disappointing! Worst Bank of America I've ever been to. They have more security than they do tellers and I'm assuming this is because the service is so bad they need security. Understaffed, long waits and they close for lunch like this is 1950. On top of that after having an account for years they wouldn't cash my payroll check. So I deposited it and they told me that the funds would be available immediately but guess what nope! Most frustrating experience I've ever had in all my years as a customer.

Alex Aponte (12/31/2020)

I didn't want to go to this bank, but my bank was closed. I waited 45 minutes online to see a teller. I asked for the max amount to withdraw, it took another 45 minutes, because she said I didn't look like the person on the picture. I was wearing a mask the whole time. I showed them five other state and federal ID. No one believed me. But they finally gave me my money. I came back the next day to wait before they opened to beat the line. The BRANCH MANAGER called me by name, and wanted to know what I wanted. I told her withdraw the maxed allowed. She said she wasn't giving me money. She said they were out of money. I went 12 miles away to plant city and got my money in 15 minutes. I am closing this account as soon as possible.

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