Chili's Grill & Bar

Hello, We brought my 3 year old daughter here for her birthday today (I’m writing this while still here sitting in a booth with my family here). The waitress was good. However, we experienced a bias birthday celebration. After we were seated, a family near the window received a Happy Birthday celebration by the staff with the customers including myself joined in with clapping for about 30 seconds. On the other hand, my daughter received a estimated 5 second celebration from the staff and the other two servers vacated our booth area before our server was able to sat the cookie ice cream pan onto our table (without one candle). Not to mention, not ONE of the customers who witnessed the shirt birthday celebration attempted to clap and/ or sing. Heck, as I looked around not one person even cracked a smile. With that being said, it is safe to feel our skin color play a negative factor in this situation, since all the customers & employees present where White, European descent, resemble white skin complexion, etc. Speaking from an educated black veteran perspective, I’m am highly disappointed in this establishment and respectfully recommend bias, racial, micro aggressive training for the staff. Do better; Be better. My daughter deserved better treatment than she received this evening at Chili’s in Redding, MA. Last but not least, I do not recommend celebrating your birthday here until the racially bias environment changes towards the better. Respectfully, Unsatisfied Paying Customer 9/22/202 & 2000.

Amazing fooy.. the chef is very good

Server was great. Burger was decent. However the fries we terrible. Seemed like they were sitting there for awhile. They were hot, but had that stale taste to them

Joe is the best waiter and a good friend and he did a great job last night when i was there and I am coming back soon

Best run Chili’s I have ever stepped in. The food is great, the service is amazing and the store is very clean. It’s a great positive environment to be around on the weekends and weeknights. The manager, Jason, is one of the best and professional workers at this establishment. I would highly recommend that anyone go check out Chili’s in Reading MA.