PNC Bank

Teller loudly announced to their customer with others standing behind that theyre account was overdrawn. How embarrassing for this customer to have zero privacy of their account status. The least the teller could have done was printed out a balance receipt and invite the customer to speak to a Banker in private.I felt bad for that customer as did others in line. Where is the courtesy?!nnTeller asked my Fiancé “Where’d you get this money?” when he deposited a large sum check which made him very angry because there was no rapport no friendly service just very fact of the matter as if there was a problem and where the money came from was clearly printed on the left corner of the check and memo line. Irregardless, it was rude and unprofessional. A more appropriate way of having a conversation would be an invitation to speak with a Banker for security and better rates for the money should it be sitting on deposit for 3-6 months or longer after gaining permission from the client to further a conversation. Left a very bad taste in my fiancé’s mouth and he ended up moving relationship out- I don’t blame him because that was extremely unprofessional. The Branch Manager or Teller Lead never called him back to discuss his experience.nnThis branch service needs to improve to say the least. It is known for its unfriendly service and curtnnThere is room for improvement with Professionalism especially compared to other branches in town as well as ownership that improvement is needed by leadership.

Worst experience dealing with this location. And I have been a customer for 5 years. Rep Evelyn who took my call kept going back and forth with the manager Sharon who I couldn't speak to over my account & were not helpful at all.. Thankful for customer service, they solved all my issues. Will be calling them instead from now on..

Banking there for years. Always received great help and financial advice from everyone. Thanks

Bank closed my commercial act without notice with account totally current and would not say why not provided any warning.

Terrible greedy bank. Will nikel and dime you to death with bank charges.nnPNC bank FRAUD: Fees on the accounts are excessive and fraudulent. The bank double dips transactions. First they reduce the balance based on an authorization, then adds in overdraft charges, and then hits the overdraft charges again when the merchant settles. Even when the transactions happened and were posted on the same day. BANK POLICY and systems fraudulently move the postings around to cause more charges.