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Verizon

13020 Worth Ave, Woodbridge, VA 22192, USA

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Detailed Information

Place Types Store
Address 13020 Worth Ave, Woodbridge, VA 22192, USA
Coordinate 38.6510055,-77.2967549
Website https://www.verizon.com/stores/virginia/woodbridge/potomac-mill
Rating 3.6
Compound Code MP23+C7 Woodbridge, Virginia, U

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

ALFJAMXA James (03/08/2021)

Excellent experience at this store on Sunday 3/07/2021. Two staff members took the time to help me with my account and phone set up. They even went the extra step of helping me set up my discounts on-line before leaving the store. I often think that customer service is a lost art these days, but this experience helped me to restore confidence.

Bairon Aguila (03/23/2021)

I am usually not the type to post a review but today’s experience at Verizon was amazing. I came in because of some issues on my account and Suzanne did an amazing job in taking care of all of my concerns. Not only did she fixed my issues with my account but she went beyond that by taking the time out of her day to make sure everything was squared away. I also ended up getting a new Apple Watch while being there. Suzanne Thank You.

Linda Zaremski (02/21/2021)

This location is always a great experience for me! Serena was patient, friendly, knowledgeable, and all around nice! Never felt rushed and she made it seem like no problem when I changed my mind last minute!! I highly recommend her and this location!

Marbie Jay (03/06/2021)

Leyla truly provided beyond exceptional customer service that should be the gold standard for all of the Verizon stores. My initial plan today, which I did not share, was to end my services with Verizon due to frustrations with my bill charges. After speaking with her and sharing my present issues with my broken phone, she seamlessly shared options with me to not only get my in a new phone, but also into an accessories package that suited my needs PERFECTLY. MY mother who was also with me at the time and had no intention on getting a new phone, also upgraded as well after seeing what great service I received and also had a package custom tailored to her needs as well. After being with Verizon for more than 10 years, I have also dreaded the idea of going into the store for anything and quite frankly avoided it at all costs, just in the matter of an hour Leyla changed that completely for me and I am beyond thankful. If you visit this store with any concerns, Leyla without a doubt with solve your concerns with ease. She’s the best!

Christine Melrose (01/21/2021)

The service here is amazing. Gilbert and Dedrick both helped us with getting our number switched from at&t especially after they failed multiple times on their end.nnCompletely irrelevant to Verizon but more to emphasize their level service, I thought I lost my ring in the parking and both Gilbert and the security guard on duty came out with flashlights to help! Seriously great staff.

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