Map
Detailed Information
- Place Types Hospital
- Address 44035 Riverside Pkwy #500c, Leesburg, VA 20176, USA
- Coordinate 39.0752591,-77.4784108
- Website https://www.inova.org/our-services/inova-concussion-program
- Rating 2
- Compound Code 3GGC+4J Leesburg, Virginia, Uni
Openning hours
- Monday 7:00 AM – 6:00 PM
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Do not come here! Jackie De Monte, front desk, has the worst customer service. She does not know how to speak to patients. The team leader, Heather Cypher, makes excuses to Jackie’s bad customer service. Lennis Klein, NP is amazing and Jamie Meyer was great as well.
The therapists are great, but the policies are discriminatory. I suffer from medical conditions that preclude me from wearing a mask, which makes me exempt under the VA Executive Order. The INOVA Concussion Clinic treated me for weeks before management changed their policy and refused me service. They are refusing treatment to all patients who require treatment if you cannot wear a mask, even if it is a legitimate medical reason. Under the ADA this is entirely illegal and discriminatory. INOVA management needs to educate themselves on the law as this is completely unacceptable and is denying necessary medical services to disabled individuals.
My experience with them was great. They got us in as soon as they could and gave lots of awesome instruction for recovery.
Rate is one star because of the agonizing pain with bills that go for the next almost two years. You will be lost. The staff did not check that nurse attending is not covered under insurance and bills will be rocking high. Better stay away.
I was referred to Inova Concussion by a specialist after a car accident. Took them a week to return my calls. Once they did, they told me they didnt have time to see me. I wasted a week when I could have been receiving treatment from someone else.
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