Map
Detailed Information
- Place Types Hospital
- Address 1047 E Stuart Dr, Galax, VA 24333, USA
- Coordinate 36.6839478,-80.8876294
- Website https://www.lincare.com/
- Rating 2
- Compound Code M4M6+HW Galax, Virginia, United
Photos
Reviews
Galax lincare cares for customers, and do their best ! Caring for customers is number one goal
We've been waiting for over 4 months for medical supplies for our daughter and still haven't received medical supplies. They keep telling us supplies will be here the first of the week. Those firsts of the weeks turn into weeks and months. I have contacted corporate headquarters, the area manager, and still get nowhere. It is apparent to me that Lincare DOES NOT care. Perhaps they should change their name. It's time for escalation to the BBB and state licensure board.
My Dr. ordered my oxygen and a portable concentrator over 30 days ago it finally arrived last week. No concentrator. They lied to me about my insurance not paying for it, then they said my Dr. never ordered it, I called to get more oxygen tanks on Monday they were closed, I called to get more oxygen tanks on Tuesday they were closed finally I got an answer and they said I would have to wait till next week which was also a lie. That's was only my first week with Lindcare in Galax..nThese people are unreal! Save your time and shop elsewhere. There are still places out there that want your business!
I wouldn't even give it one star. My baby had rsv and was prescribed a nebulizer and they told me that because I was using insurance it was be 2 days this was a Thursday. Called me on Saturday said it would be delivered Monday. Here it is Wednesday night and nothing. Literally will be a week tomorrow and I have yet to see this thing which is only 100 dollars without insurance. Luckily the doctors office let borrow one otherwise my 5 month old would probably be in the f****** hospital because of their dumba****
The customer service department needs help learning empathy. I have found them to be abrupt and rude.
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