Map
Detailed Information
- Place Types Bank
- Address 714 Main St, Shrewsbury, MA 01545, USA
- Coordinate 42.2949768,-71.7038579
- Website https://www.centralfcu.com/
- Rating 3.8
- Compound Code 77VW+XF Shrewsbury, MA, USA
Openning hours
- Monday 7:00 AM – 6:00 PM
- Tuesday 7:00 AM – 4:30 PM
- Wednesday 7:00 AM – 4:30 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 4:30 PM
- Saturday 8:30 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
This credit union has changed for the worse since I joined them in the 1960s when they were the smaller Mass Electric Credit Union. My parents were two of the first members back when my dad worked for Mass Electric.nnAfter I payed off a Central One credit card balance last August, they added a $13 finance charge, unbeknownst to me, because I never received a bill. 2 months later, I found out by chance I owed it when I happened to go online to my Central One account. By then, Central One had added 2 late fee charges, and worse, reported me to the credit bureaus, which has caused my credit rating to drop from Excellent to Good. I immediately payed off the finance charge and late fees in October when I realized on my own that I owed them. I talked to a man in Central One's credit dept. in December who said he would correct the problem for me with the credit bureaus, but he apparently never has. A 30-day late payment, for a charge I never received a bill for, remains on my credit reports, and my credit rating continues to be adversely affected by this. I have closed my Central One acct. after some 55 years.
I have been a member since I was 14 and I continuously get denied an opportunity to consolidate my debt with a lower interest rate credit card. I would expect from a credit union like this to want to help customers especially with the enormous fees that are associated with banking at this bank. Instead they are rude and unwilling to treat members with respect I overall am very dissatisfied with this bank and would not recommend it to anyone. Credit unions are in every town don't waste your time here. You should consider the individual and not just make big bank decisions.
Use to be a really nice place where branch managers remembered who you were. Now I can't even see someone about a mortgage without an appointment. Then when you do get to see someone they just don't return any calls or answer emails. Just like any other bank now with less locations.
I have used the Shrewsbury branch many times and as recently as last week. I have been doing business with them for about 15 years. They have gone over and above in customer service each and every time. The lending dept is easy and awesome and don't give higher rates just because the vehicle is older like most banks. You will be glad you became a member of Central One.
Great rates and staff is always so friendly and helpful!
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