Fred Meyer Jewelers

We have primarily had excellent experiences buying jewelry at the Klamath Falls location . A stand out clerk at this store is Juliana she is kind, patient and knowledgeable. Cherish Johnson provided us excellent service on 9/28/20 when we went in for a routine ring cleaning. I would give this location a 5 star but we unfortunately experienced our first negative experience on the evening of February/ 12/2021around 6 pm. The clerk who attended us that evening made us uncomfortable . We were searching for a gold and diamond bracelet. It seemed for some reason she was under the assumption she knew what we could afford. She kept mentioning this is a bit more pricy and with every bracelet she mentioned the price like we’d gasp and run. Her mistake was we did not we mentioned if we had a budget or not. It seemed this clerk made that decision for us and because of this and in addition to making a comment she did not want to take the time to pull out everything we wanted to see and wanted to narrow it down like we were wasting her time she missed a sale from us. Unknowing we have spent thousands of dollars at this location. Your excellent professional clerks that spent the time got those big sales from us. They will continue to in the future. Thank you to whom were genuinely interested in helping the customer find exactly what we’re looking for. Management needs to be made aware of the dreadful customer service tonight. I did not catch the clerks name but since she was too busy and too rude we will wait or call for when Juliana is there. We know we can count on great service from her.

Great experience overall! Cherish was BEYOND helpful! My boyfriend bought a watch and unfortunately after taking the links off it still wouldn’t fit but she got everything figured out for us and my boyfriend was able to still leave with a watch he loves! We just moved to Klamath so This is definitely my new go to jewelry store!!!

Excellent customer service!!! All of the associates working in the jewelry department were eager to help me and were super friendly & helpful!!! In particular Julianne went over & above...she gets an A+!!!

Came in to buy my sweetie a nice pair of earrings and pay cash. Girl looked me up and down and offered me their financing plan right away without me saying a word. I think she thought I was a hobo. We've bought thousands of dollars worth of stuff there in the past. Never again.

Too expensive for quality! Had my ring less then 6 months & had it in 3xs for loose stones!