Umpqua Bank Call Center

DO NOT WORK HERE. It's terrible. Bad work environment and Management will employ and promote their friends before a hard working employee who has worked for over 1 year (not referring to myself). They terminate most of their employee's for silly reasons.nnPrepare to be disappointed. There is a reason people hate Umpqua Bank.

Third time ive called in the last 7 days. I refuse to wait any longer than 1 hour on hold. The people that awnser are terrible! I was asked where i lived for verifacation however that was the reason i was calling so that i coud change my address and get my account number but was hung up on telling them the wrong address because they hadnt got any other personal identiaction information which they were suppose to do, according to the lady who hung up on me. Freaking terrible place! I would never get a morgate with this crappy company agian. Right now im at 10 mins for a wait time. We will see how long i stay on. :)