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Detailed Information
Openning hours
  • Monday 8:30 AM – 5:30 PM
  • Tuesday 8:30 AM – 5:30 PM
  • Wednesday 8:30 AM – 5:30 PM
  • Thursday 8:30 AM – 5:30 PM
  • Friday 8:30 AM – 5:30 PM
  • Saturday Closed
  • Sunday Closed
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Portneuf Valley Family Center
Reviews
Peggy Larsen (04/13/2021)
If I could give zero stars that's what it would be. My granddaughter was seeing a counselor there who left the practice. I was assured by staff that her same appointment time would be available. I was also assured that it wouldn't be any longer than two to three weeks before she was assigned a new counselor. Now it's six to eight weeks before being reassigned a counselor and no guarantee that we can keep the same appointment time. Why not tell the truth up front?
Amelia Lamb (04/01/2021)
I have been to a ton of different mental health centers in various cities, and I really like this place. Due to the pandemic I have only received telehealth appointments, but I have not felt the quality of care has been any less than if I were coming in to the office. If anything it is easier to make my appointments, as a mom. Getting scheduled for your first appointment is a little different than the average place, as other reviews have stated, they do not schedule you in the first time you call, but rather they call you when an appointment slot is available. It did not take long for me, but I can not speak for others. I see Sara Bigelow for therapy and Wende Leavitt for Med Management and have seen each of them consistently for 3 months now. I highly recommend them both. They are awesome and have really helped me.
Stephanie Surfass (08/06/2020)
After moving here a year ago, we came to this practice for ADHD medication management with Dr. Katter. She oversaw two of my kids medication for the 2019-2020 school year. Our experience here has been mixed, and ultimately we chose another provider that seems more caring and attentive to our needs. Initially we had issues with billing and insurance, using dual insurances, but after several months and a couple phone calls, got that worked out.
Jeff Angelo (03/03/2020)
This is a great clinic. The staff is very caring and competent. Appointments can be hard to come by, but they are very good about getting you in if there are cancellations. I highly recommend PVFC.
Melanie Stander (02/27/2020)
I highly recommend this place! These people are amazing!! My family has been recieving services from them for the past 10 years. There are many wonderful staff members we have had the privilege of working with and we love them! The receptionists are very friendly and super kind. They go out of their way all the time to make sure my children feel important, accepted and safe. The care we have received from this place through all the many years of counseling, medicine management, CBRS services, and others has been excellent!!
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