Las Vegas(NM) VA Clinic

Dr McDonald and his staff are top notch. He's the best personal care doctor I've ever had and I'm 79 years old, so I've seen a free in my life. His staff are caring and helpful. I've never been happier with my health care.

I work as a Medical Lab Technologist. And, I'm very unsatisfied how the phlebotomist treated my husband. Not only was she impolite, she does not know how to draw labs properly.nIt's obvious that your phlebotomist needs to go back to school to learn the basics.n1) don't retouch the site after it's cleann2) you don't hold the needle at an angle when drawing labs because the sodium heparin can go into the blood system.n3) learn the order of draw. And, if you take a lactic acid (grey tube) take off the tourniquet.n4) bilirubin (gold tube) must be covered when you draw, spin and do testing...n5) if you drop a cbc (lavender tube) you must recollect the tube.n6) proper inversions for each tube...nnAnd, most importantly Don't use the same gloves to draw a patient when you use them to open the door!!!!nEspecially during Covid!!!