Petco

A Great place to get All things Pet related !

Scheduled a online grooming service one week back for my pet and website indicated to bring in up to date vaccination records and nothing else.nnOn day of appointment took my dog and all his vaccination details I got from his doctor's office I was provided. But I was left in total surprise when groomer told me that they don't trust customer bringing records and want to see the actual invoice from doctors office. They told me anyone can mark on vaccination records book and invoice is a must.nnI told them, no one mentioned about it while booking appointment else I would have got the invoice since now I know they don't trust there customers showing proof of vaccination and only will take pet after they see the invoice.nnI asked them to give me 15 min and will go back home and get the invoice since I was not informed it is mandatory and they don't trust records from book we got from Doctors office, they didn't allow that and told me they are full and another dog will come in so have to rebook the appointment for some other day. Ended up my pet not getting the grooming service today and have to wait for another week unfortunately.nnI am closing my account with Petco and moving away to Petsmart and specially I would never go again at Petco La Habra location even for buying other stuffs. Totally not cool and unprofessional as they don't trust there own customers. Not only that if Invoice is required, they should let customers know before hand and not on the day when they show up at store on day of appointment

Big new store with everything your pet needs. Friendly staff. Welcomes your pet inside!

We just adopted our dog 3 days ago. It has been awhile since we had a dog in our family. Believe me we had plenty of questions, such as, what type of food we should feed her to should we get a collar or harness, what dishes were the best and the list goes on and on. The Petco employees were eager to help and very informative. It made what could have been a stressful event into a pleasurable experience.

Very nice, they let you price match without any fuss, great employees, and supplies for my reptiles.