Map
Detailed Information
- Place Types Shoe store
- Address 210 Andover Street Space W108b, Peabody, MA 01960, USA
- Coordinate 42.5396335,-70.943273
- Website https://stores.footlocker.com/us/ma/peabody/210-andover-street.
- Rating 4.1
- Compound Code G3Q4+VM Peabody, MA, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
great staff! just bought some new shoes and i love them already!
so apparently one of the workers (Dalhaysy Fernandez or Ashley O.) and it says their name on the receipt but they charged my account $60.00 but I never went to the store or even stepped in the mall since it has opened back up. only reason I know is I got an email from footlocker with the online receipt. I don't know how they got my info but thanks for stealing from me now I have to dispute the charge and the manager should do something before this happens to more people
Normally, I don’t have any issues with purchasing or returning from footlocker in general, however my visit to this specific footlocker made me disgusted. The reviews about bad employees are true. Daren or Daven, whatever her name may be, is extremely unpleasant, unprofessional, and incompetent and should not be in any line of customer service. Not only did she make rude and vulgar remarks about customer purchases, she openly intimidated her coworker in front of a customer. I honestly felt bad for the poor girl. I can only imagine the toxicity she brings into the work place.
The costumer service in foot locker is not good. Some of the staff are not enthusiastic with their job and give attitude to us clients who are looking for something. I hope foot locker can fix this and give us clients a reason to shop in foot locker.
Worst customer service experience. I bought something online, the customer service rep there told me I had to return it online. I read the shipping label and it specifically says I can return it at any Footlocker Store. I called Footlocker customer service number and spoke with some that said yes I can return at a store as long as I paid with a credit card and not PayPal. Which I did pay with a credit card. She called the store for me and no one was answering the phone. So I said to her that's funny, when I was in there they weren't answer the phone at all. Bad representation of Footlocker, will never buy anything from them again!!
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