Map
Detailed Information
- Place Types Bank
- Address 2492 Wedgewood Dr, Akron, OH 44312, USA
- Coordinate 41.0494194,-81.4396829
- Website http://www.genfed.com/
- Rating 4.7
- Compound Code 2HX6+Q4 Akron, OH, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Better than any bank.
Edit: my ignorance of a holiday led to a one- star review. Ashley brought to my attention. Thanks!
Went in to get preapproved for a home loan. Went through the process of getting together all the documents they asked for. I dropped off the documents and was told by the loan officer that she would call me in a couple days and go from there. Never got a call so I went to the branch and was told the lady I dealt with would be in at 10 and I should hear from her by noon. Never got a call so I called them at 2 to be told that they dont do home loans anymore and they were sorry, which was a lie. So I went to the branch to get my documents back. The lady who worked in the office told me she didn't have any documents and tried to tell me that I never gave them any. What a joke! So I went to FairWay mortage in Stow and told them what happened and was told by them since I'm self employed they probably didn't want to deal with me because the process is more in depth and a little more work. FairWay made it easy and enjoyable and was told by them that since me and my wife's credit was great and the amount of our down payment that we would no problem getting a 250,000 loan and that GenFed missed a great opportunity to get our business. I dont know if it was laziness or incompetence but I will never do business with them again.
Very helpful staff and always a great experience when I’m there. Wait is never long, always a smile on the bank tellers faces. Would give more stars if I could.
Not the branch I usually go to, but still quick and easy service as always.
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