DOGSPA

They did a great job with my dogs haircut!

I took my dogs for grooming with the specific instruction how to do it. When I picked them up their faces were nearly touched. When I got home I noticed spots that was not groomed properly and my dogs did not smelled good as they weren’t even shampooed. Ever since my dogs been acting strange and very snappy, they were never like that it feels like I picked up different dogs. One of them is acting lot worse than my others and he has been throwing up and Foaming from his mouth, I’m taking him to vet and let’s pray to god nothing is wrong with him. I’m very disappointed and very scared for their heath.

This grooming spa is fantastic. It says spa but the prices are reasonable and competitive. I have been coming here for 17 years. Knowing that my dog is safe, well treated, and comes out adorable is why I don't want to change. The grooming area is all glass so you can see your dog as he is being worked on. This is the place to go for treats and food as well! I highly recommend them. The owner Ruth is doing it right here!

Went to this location 3 times. The first two were excellent. However, this 3rd time, I was not informed that the groomer I booked with quit. Then, my dogs nails were cut so short they were bleeding. When I specifically requested only a little dremel is needed since we groom our dogs regularly and they walk on pavement. In fact, I've never seen my dogs nails cut this short in his entire life of 7 1/2 years. Next, they didn't even tell me they cut into his quick. They are short staffed, over booked, and keep your dog hours longer than necessary. Such a huge disappointment. The way they should be handling their lack of staffing is to turn away new clients. It's all about the money, not the dog. Buyer beware. Too bad the good help left. Almost forgot to add, my dog had no water when he was there. He drank a large bowl when he got home. He's more sedated then I've ever seen him in my life. I'm actually concerned they drugged him. He has several mats in his coat and I had to trim him more. He arrived with no mats, because I brush him myself and left with mats. I'm so infuriated, and scared for my dogs health. The owner is snarky and rude, as well as the receptionist. This place is terrible. Not sure if other people actually pay attention to their dogs after they've been here, because I can't begin to understand how anyone can give them 5 stars. Let alone risk their dogs health and safety. Wish I paid attention to the previous posts about hope awful this place is.

Great staff, very talented and caring folks. Beautiful facility. Youre awesome Ruth!