Dog Charm Studio

We had a horrible experience at dog charm studio. I suggest that you avoid this place at all costs if you care about your dog and how it looks.nnWe dropped off our little puppy for a haircut given that he had yet to have one. This was our first time visiting as we just recently got our dog and moved to Scarsdale. We were adamant that we didn’t want a lot taken off the dog because we loved his curls and the groomer totally transformed him with an incredibly short summer cut in late November. She did not listen to anything that we said or ask any questions if there was a lack of understanding. It was quite sad to see how radically different our dog looked after this cut. Secondly, the service was poor and the groomer was extremely rude. She shared how our dog got an F for the day likely because of how poorly he was treated and how uncomfortable he was in their care. Secondly, she threatened us to have to pay for her carpet right after our dog came out of his cut if he did anything as if this wasn’t a dog grooming studio. Third, the groomer in poor taste made fun of my wife’s reaction to what happened to our dog suggesting that she could have all the hair clipped off if it was too short. She was justifiably shocked at what happened to our dog. This studio is horrible...poor customer service and no attention to detail with a clear disregard for the owners requests.nnPlease think twice before going here with your dog as our experience was rather traumatic. We don’t want the same thing to happen to your dog. Dogs deserve to be treated with love and care. Owners deserve to be treated with respect.

My dog is completely lopsided. One side of his face is almost bald, including his eye brow. One leg is actually cut shorter than the other.

I have never been so dissatisfied with a groomer..my 6 year old beautiful Havanese was given chopped up haircut..her ears didn't match, the top of her head was shaved and so were her legs.I question whether this groomer is licensed and why she only takes cash..

This woman is incredible . I've taken my cat to her for years. She has only recently come to this location but it's not too terribly far from the old location. She is extremely reasonable payment wise, unlike so many in the animal care industry and vet industry who seem to be like car mechanics always trying to con and manipulate the customer. In fact some times she would refuse to let us pay but we would insist. Aside from the care and kindness she is also well connected if you require care she can't provide she will get you going where you need to be

I went to Dog charm studio with my Maltese and Yorkie and I was very satisfied. The groomer was very knowledgeable and kind. My dog didn't have to stay all day and they came home well groomed, smelling clean and best of all happy. I would highly recommend Dog charm studio.