Vineyard Medical Care

The medical care provided by the VMC is exceptional. Dr Wolff, in particular, is a compassionate and gifted physician. We are so lucky to have this team on the island.

Everyone is friendly but can be unprofessional. Patients in the waiting room will know if you need to give a urine sample or anything else along those lines can be slightly uncomfortable if you take confidential dr/nurse-patient conversations seriously

Easy to make an appointment, everyone very friendly and service was great.

The website and sign say this is the Vineyard’s only walk in clinic. However, this is false advertising and the people working in the reception area are not very nice human beings and should not be in the health services industry. I am on vacation and, unfortunately, got sick and found Vineyard Medical Center on a google search. The website said they accept walk-ins. I called to verify— and the automated phone message said the same thing. So I drove myself to the Vineyard Medical Center to get help. Upon arrival, I was very rudely turned away and the receptionist said I needed to make an appointment(?). I never felt more unwelcome. From the moment I walked in the door, the receptionist and another employee were talking to each other and very loudly said “Are you serious? It’s non stop!” They were audibly and visibly upset by my presence. They continued to talk to each other ignoring me for almost 10 minutes while I stood there waiting patiently. The receptionist finally asked what I wanted and then in a negative tone said to me, “I know the website and phone message say we are a walk-in clinic, but we are not. You should have made an appointment earlier today.” How was I supposed to know this? The receptionist directed me to the nearby hospital emergency room. This was very frustrating, especially since I was sick and needed to see a doctor. I assured her I have good health insurance that allows me to see doctors anywhere. She still refused to sign me in. I guess it was too close to quitting time on a Friday? The way she treated me made me feel as if my race (African American female) played a role in her refusal to see me? I also wondered if the receptionist’s behavior is a reflection of the doctors who work here? If so, I am relieved I was turned away. Instead, I contacted my primary care physician who prescribed medicine over the phone. I was able to get what I needed at a nearby pharmacy. I am writing this so others know the website and signs are false advertising and the workers are rude. Do not get sick and go to Vineyard Medical Center. Walk-in patients are not welcome here.

Good place for a MD or just getting check ups sadly I do not go here anymore maybe I will switch back they have always treated me well.