Cloud X Vapes And CBD

Never buy online from this store. It's a complete and total scam. They took my money, will not return it and have not sent the order. Unable to get in contact with anyone. Make sure to go to the FBI CYBERCrimes section and fill out a report. Also, contact your credit card and file a complaint. I won't stop until I get my money back. Oh! And don't forget the Better Business Bureau.nnUPDATE: I received the order after 3 months with two incorrect items, of course. Also, I'm sure the only reason it was sent was because of the Cyber Crimes Report, BBB and credit card complaints.nnThe company never answered any of my emails.

(Filed claim with better business bureau ) This is a copy of statement to BBB..nI was in the store Oct 24th I bought 2 bottles of vape juice. 1 was tropical 100 Apple pearadise 100 ML. The other was coastel clouds sugared nectarine 60 ML bottle. It came to 80.34 cents. Which I put in a credit card and I tipped so the total came to $91.59. I thought about it after leaving the store. Thought that it's extremely high. I looked on their website to find the bigger bottle is 24.99. I called one of their other stores they told me they charge $25.00 for the smaller bottle. I was over charged 30 bucks and I tipped. I want that back too. Reason being I have emailed the company twice have heard nothing back. I called the store and that same kid that sold me the juice says to me he just works there he is just doing his job and if I don't like the prices then don't shop there. The bratty kid that was working there was also not wearing a mask. Total disregard of others health while shopping.nnThe Coastel Clouds pictures is from another site because I couldn't find it on cloud x vapes site. But as I said I called another store of theirs to find out what they charged which was $25.00.. Pay attention if you shop here cause they will steal from you. Then they have attitude about It afterwards. Very very poor customer service then to steal and overcharge people. They don't have the decency to even respond to email. They are crooks.. Others have filed claims with the BBB. They never even answered them. 58 claims in 3 years. How pathetic. It's understandable considering the rude arrogant and ignorant staff that they employ in Buffalonn(The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond.  You may wish to contact your Attorney General or like agency.)nnIt's all good.. They will bury themselves with their poor customer service and ripping off and stealing from paying customers.nnLook at their reviews and score here. This is just one of their locations. They have plenty of complaints on BBB website that they have hidden from and not taken care of.

Great store! I love the customer service there. Alex I think it was - helped me out and he was very helpful and informative. Extremely knowledgeable about the products in store. Also the prices there are on par with most online prices. Further more, the house blend juices and phenomenal!

The owner is extremely knowledgeable about his product & passionate about his customers! I called to ask about a specific product, spoke with the owner who answered all of my questions & then some. A couple of hours later, he sent a text to ask about my experience. I hadn't been in yet, so he talked a bit more about product & made me an offer I couldn't refuse. When I got to the store, I was overwhelmed with the CBD choices & went to my car to research online (even though the two working at the store were quite knowledgeable. I was looking for something VERY specific) . I got another text from the owner asking me how my visit went. Within seconds of telling him I was overwhelmed, he called me to clarify a few things. I haven't been that impressed with customer service since forever! New loyal customer here!

Alejandro is definitely the best worker at buffalo! He is the only one who works there as of now which is a ton of hours but also he doesn’t get that much time with friends or family, definitely dedicated and definitely appreciated! Thank you Alex!