Map
Detailed Information
- Place Types Shoe store
- Address 3175 28th St SE STE E107, Grand Rapids, MI 49512, USA
- Coordinate 42.9172349,-85.5871601
- Website https://stores.champssports.com/us/mi/grand-rapids/3175-28th-st
- Rating 3.1
- Compound Code WC87+V4 Grand Rapids, MI, USA
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Poor customer service from Mikaela, rude on the phone when we called prior to coming & throughout the sale of our oldest’s shoes - Would recommend elsewhere if you’re looking to be supported in your buying experience.
I have went in a few times now. Each of the times the staff has been more then helpful. They are always on the floor. Some how they all work with one another and function extremely well in my opinion. Im a picky and demanding guy this is my first spot to shop at in Grand Rapids for my shoes. The store manager was praised by the staff last time i was in. Sounds like a happy family.
The customer service was OUTSTANDING!I will definitely return to champs sports!
I wanted to exchange my son's shoes because the staff measured his foot wrong. I couldn't do it because I wasn't a VIP member??!! I spent over 200.00 dollars in the store, that alone should make me a VIP member. Don't patronize this store people better places you can go without the hidden agendas!
Terrible customer service, I stood and waited to be helped (patiently) while the 6-8 employees laughed and giggled and played around at the front entrance. This was my second time feeling like a burden on these ppl, you work to sale shoes. SELL THEM. Needless to say Champs won’t get anymore money from me.
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