Map
Detailed Information
- Place Types Pet store
- Address 401 N Randall Rd, Batavia, IL 60510, USA
- Coordinate 41.8573571,-88.3426757
- Website https://www.petlandbatavia.com/
- Rating 3.3
- Compound Code VM44+WW Batavia, IL, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
BEWARE!!!!!!! Horrible store!!! Horrible customer service!! The workers are rude and just stand around talking. They refused to help me. I spoke with who I think was the manager and she was rude and laughed in my face. I needed to buy things today but decided I would not give my hard earned money to a place that doesn’t deserve it. The on if Hoffman Estates is better.
So I was at the store which my 5yo daughter and we asked to see a small puppy we are not used to puppys and it was our first time with it the lady brought it to the room and left without saying anything the puppy was really active and my daughter went on the bench because it was following her around while she was laughing all of the sudden the lady came in after like 1 min and said I’ll take him since u r not playing with him!!!!nShe took him and left without asking me or waiting for me to say anything!!! She was really rude and meannMy daughter was crying all the way home and kept saying why did she take him soo soon!!nThe lady was tall with dark hair and long black eyelinernI really hope they can tell their employees how to be nice at least to kids!!!!nLast time for me at this place!
I got the sweetest bunny here today! The staff was so extremely helpful going above and beyond to set us up for success and reccomend the best chew toys and food! They even cut his nails before we left and the little guy looked so content and happy with them. I wish I had caught their names but the two working today were amazing!
Petland tried to tell me that their Neutered AKC Blue/Gray - Boston Terrier puppy was $6500!! and then would only allow me to hold him if I was serious about buying him. The horse I bought today was cheaper, and I got to ride and pet it it before I bought it!
Customer service here is great. They do nothave much to offer for dog supplies. I went specifically for a dog bed and I had two choices and they were over $60. Other than this, there are a lot of great things in this store. They have dogs here as well.
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