Map
Detailed Information
- Place Types Shoe store
- Address 6451 W Diversey Ave, Chicago, IL 60707, USA
- Coordinate 41.9306798,-87.7878626
- Website https://stores.champssports.com/us/il/chicago/6451-w-diversey-a
- Rating 3.9
- Compound Code W6J6+7V Chicago, IL, USA
Openning hours
- Monday 11:00 AM – 8:00 PM
- Tuesday 11:00 AM – 8:00 PM
- Wednesday 11:00 AM – 8:00 PM
- Thursday 11:00 AM – 8:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Helpfull and staff. The guy was knowledgeable and told me there were other colors available online for the shoes I was looking for!
On 7/20/2020, at approximately 1-30 pm, we went into the Champs at the brickyard and had terrible customer service. We asked the young lady who was folding clothes (as she was the only sales rep on the floor) for a particular shoe. She informed us they didn’t have it in the size we were looking for which was fine so we asked her for another style to which she walked away. Instead of getting the shoe she went back to her folding table and began talking to another sales rep. Another young man briefly joined the conversation and we decided that we’d ask the guy at the register who was free instead. Honestly it just seemed like they didn’t care about the customers in the store but rather the little conversations they were having. No one was getting help unless they personally asked a sales rep for help. Long story short we walked out empty handed rather then getting frustrated with the poor customer service.
Staff was amazing. Kids were able to try on clothes so were didn't have to come back for wrong fit. Employees were busy but attentive to our needs. Good group of people working there
Poor customer service doesn’t knowledge customers
Refused to let me in the store.
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